Don't know how to complain?
We'll show you — step by step.
India's simplest guide to filing a complaint with any department — government or private. Consumer issues, banking, RTI, telecom, police and more. Free, in plain language, with official links & helpline numbers.
Most people have a valid complaint — but give up because the process is confusing.
Wrong charges on a bill, a bank that won't refund, a pending government service, a product that failed — India has real, free systems to get these resolved. The problem is nobody tells you which portal, which number, and what to write. Shikayat Kaise Karu turns each one into a clear, step-by-step checklist.
Pick your category
Every guide lists the exact portal, helpline number, documents needed, and escalation path.
Consumer Complaints
Faulty product, service denial, overcharging, e-commerce fraud, refund stuck. National Consumer Helpline 1915 + consumer commission.
Read guide →Government Departments
Any central or state department — pending service, corruption, no response. File on CPGRAMS (pgportal.gov.in).
Read guide →Banks & NBFCs
Wrong charges, failed transaction, loan or card dispute. Escalate free to the RBI Integrated Ombudsman.
Read guide →RTI & Information
No reply from a public office? File an RTI online at rtionline.gov.in to force an official answer.
Read guide →Telecom & Internet
Billing dispute, poor network, wrongful disconnection — complaint flow for your operator, TRAI & DoT.
Read guide →Police & Cyber
Online FIR, police inaction, and cyber fraud reporting on cybercrime.gov.in & helpline 1930.
Read guide →How it works
Find your situation
Pick the department or problem closest to your complaint from our growing library of guides.
Follow the checklist
We give you the exact portal link, helpline number, documents to keep ready, and a sample of what to write.
File & track
Lodge the complaint, note your registration number, and use our escalation steps if you don't get a reply in time.
Start with these
Our first complete, verified guides — more departments are being added every week.
How to File a Consumer Complaint in India
National Consumer Helpline 1915, consumerhelpline.gov.in and e-Daakhil — the full process, documents, and timelines.
Read the guide →How to Complain Against a Government Department
Using CPGRAMS (pgportal.gov.in) to raise, escalate and track a grievance against any public office.
Read the guide →How to Complain Against a Bank (RBI Ombudsman)
The 30-day rule, cms.rbi.org.in, helpline 14448 and what to do when your bank ignores you.
Read the guide →FAQ
How do I file a complaint against a government department in India?
What is the National Consumer Helpline number?
How do I complain against a bank?
Does it cost anything to file a complaint?
Is this an official government website?
Launching the full complaint library soon
We're building a verified, department-wise guide for every complaint in India — publicly reviewed for accuracy. The first guides are already live.
Explore the live guides →